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An awesome team of students from our education program made this wiki. If the adapter is properly plugged in and shows signs of powering the base, the batteries may need replacement. Note that, if the batteries are in need of replacement, the new batteries must be Ni-MH batteries and not lithium batteries.
To replace the batteries, follow this guide. Faulty Power Adapter If the power adapter is plugged into both the main receiver and the wall, while the phone is still not charging even after battery replacement , there may be a problem with the power adapter.
In this event, the power adapter will need replacement. Another possibility is that the power port on the base might be faulty, in which case, follow this guide.
Distorted Audio There is sound coming from the device, but it is distorted, low in quality, or hard to hear. If you think that this could be the cause, be sure to check out this guide on what devices could be the problem and how to resolve it. In order to fix this issue, the speaker in that handset will need to be replaced.
Be sure to check out the repair guide on the main page for this device in order to fix the issue. Handset Has Locked Up While definitely not a common issue, in some cases, a series of events can cause a device to freeze, preventing it from responding to any input.
If this is the problem, the phone can easily be turned off by removing the batteries from the back compartment. After placing them back in, you can check to see if the issue has been resolved. No Audio When Receiving Calls When a call is placed to the number, there is no ring from the phone in response.
You can confirm that this mode is on by looking at the top left corner of the LCD display. To turn off Silent Mode, go to menu, then type in This will take you to the option to disable Silent Mode. For more instructions on how to reach this menu, please refer to the electronic manual for this device.
Receiver Not Powered On If the receiver is not powered on, no calls can be made or received by the device. In this case, please refer to the section on device not powering on. Faulty TEL Cord If the device shows signs of power, but is unable to make or receive calls, the TEL cord may either not be plugged in, or it may have a bad connection, requiring replacement.
Before purchasing a new TEL cord for your device, please check to ensure that it is plugged in properly to both the wall and the main receiver.
Refer to this guide for help on how to check for issues with your landline to ensure that it is the cord itself that needs replacing. Should this not fix the problem, you can replace the TEL port by following this guide. Unregistered Handsets The handset has not been registered to the base unit. All the handsets should have been preregistered.
If some of the handsets are not registered, please re-register them. Communication Lines Issues Disconnect the base unit from the telephone line and connect the line to a known working telephone. Area Code is Stored If the device seems to be responding whenever a button is pressed, but the call does not go through after pressing the call button, one problem could be that there is a stored area code on the device.
If this is the cause of the issue, it can be fixed by performing a factory reset on your device. Please refer to this guide on how to factory reset your Panasonic phone.
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